Neptune was started 25 years ago by its principals, who variously left successful careers with one of the then dominant, multi-national “six-pack” water treatment companies of Betz, Nalco, Dearborn, Drew, Calgon and Mogul. 

The newly formed company had a different focus. The prevailing business model had been one of a relentless drive to generate more new sales and more money per hour spent with customers, in an environment often plagued with high representative turnover. In redirecting the focus, we have been able to pursue a philosophy that if we take care of our customers – solve their problems, provide monitoring of results, help them reduce their utility costs, and provide cost-effective programs with professional and unhurried field service - then the rest will take care of itself.  Our history has proven that a business philosophy that values customer satisfaction and retention over new sales can be a win-win. Long-term customer satisfaction is also very telling in the water treatment industry, where problems can be slow to develop into apparent problems, by which time it’s hard to know who’s to blame if there have been numerous supplier changes over the years.

Being independent means we answer to our customers. 

Mission & Value

Neptune is a regional corporation that provides cost effective, water treatment solutions for boiler, cooling and process systems to commercial, institutional and industrial customers. 

Solutions encompass programs that include a combination of products, control equipment, engineering and personnel that best addresses the individual requirements of each customer's system. 

Our treatment programs have been keeping heat transfer surfaces clean, minimizing corrosion and prolonging the useful life of capital equipment for the past 25 years. Furthermore, we can often document annual utility savings that exceed the cost of our programs. 

We are known within a long-term customer base for our reliable, conscientious service that prevents problems, ensures consistently superior results, and is delivered by the same group of experienced service representatives year after year. 

Industries Served

• Data Centers
• Industries including textile, food, plastics, health care, packaging, and pump manufacture.
• Commercial office buildings